FAQ - FlexDeals

1. What is the shipping time for orders?

• Domestic Shipping (U.S.): Orders are typically shipped within 7-14 business days.

• International Shipping: International orders may take between 14-31 business days to arrive, depending on the destination.

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2. How do I track my order?

• You can check the status of your order by visiting our Tracking Order page. Once your order has been shipped, we will update the tracking information as soon as possible.

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3. Can I return an item?

• Yes, we accept returns within 30 days after delivery. To be eligible for a return, the item must be in its original condition.

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4. How do I return an item?

• Please contact our customer service team through our Contact Us page to initiate a return. They will guide you through the return process.

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5. What should I do if my tracking information hasn’t updated?

• Tracking information is updated as soon as we receive updates from the carrier. If your tracking information hasn't updated yet, please allow some time for the carrier to process the shipment. If it’s been more than 7 days without an update, feel free to reach out to us for assistance.

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6. Can I change my shipping address after I’ve placed my order?

• Unfortunately, once an order is placed, we cannot change the shipping address. Please double-check your shipping details before confirming your purchase.

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7. Do you offer customer support?

• Yes! If you have any questions or need assistance, feel free to contact our customer support team through our Contact Us page. We’re here to help!